At KMJ, we view ourselves as business advisors, rather than just accountants. By considering ourselves business advisors, we emphasize a client service philosophy that incorporates a thorough knowledge of the business, the industry, and the economy to assist our clients in their total business effort. We meet with our clients and their professional service providers on a regular basis to discuss timely issues with an emphasis on proactive solutions. We function as business consultants to allow our clients the opportunity to discuss critical decisions, as well as provide a sounding board to other professionals who can facilitate the achievement of our clients' corporate objectives. Being business advisors also means a commitment to bringing the total resources of KMJ to address our clients’ concerns and problems. It means being creative, innovative and responsive.
We are problem solvers. We share a zeal for helping our clients by working proactively with them, forming a relationship that helps make the process smoother and more manageable. We look for and guide our clients around possible challenges in order to better serve them and better allocate resources.
We are extremely strong on client service. We can make that statement because we regularly invite feedback from our clients on the services we have provided to them. We are committed to delivering the best service, including partner involvement and proactive counseling.
We have experienced staff. We commit significant resources to the proper training of our staff members.
We communicate. Our clients regularly comment that they never had to wonder about the status of their work. We will keep you updated and never leave you in any doubt that the work will be completed as agreed. In the current accounting and regulatory environment, it is more important than ever to be informed on current events. We provide our clients with quarterly updates on the most current accounting and SEC rules and regulations.
We respond timely. As part of our commitment to exceptional client service, our firm policy is to respond to client inquiries within 24 hours with emphasis on same day communication. Clients are provided with the engagement team's cell phone numbers so we are always available when needed.
All decisions are made locally. Our partners are very involved with all aspects of the engagement and are always accessible to our clients. Our firm is structured so that the "final" answer on technical issues is never more than a few offices away.
Global resources. Our affiliation with two international networks with more than 265 firms operating out of nearly 400 offices in over 90 countries assures our clients that we have the necessary resources to continue to meet and exceed our clients' expectations and needs.
In 2008, KMJ was named as one of 25 “Best of the Best” firms in the United States by "Inside Public Accounting". In 2009, 2012 and again in 2013, KMJ was named as an “All-Star Firm” by "Inside Public Accounting".